Generative AI is one of the most impactful technologies of this century. When used thoughtfully, responsibly, and ethically, it can be a force for positive disruption across higher education and beyond, expanding human potential and helping organizations better serve their communities.

In our conversation, we will explore how the University of Michigan has approached the deployment of generative AI tools at scale. Our approach has been collaborative, human-centered, and bold. We moved with a level of agility not typically associated with higher education institutions while ensuring that we made space for all voices.

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Participants will hear lessons from U-M’s implementation experience, considerations for responsible adoption, and reflections on how institutions can prepare for the opportunities and challenges ahead while keeping people, purpose, and trust at the center.

Ravi Pendse, Ph.D., is the Vice President for Information Technology (VPIT) and Chief Information Officer (CIO) at the University of Michigan. As an executive officer of the university, he provides university-wide leadership and strategic direction for information technology. In 2023, he was named U-M’s first-ever Special Advisor to the President of U-M for India. He is also a professor, researcher, teacher, and advisor to students.

Dr. Pendse spearheaded the development and launch of U-M’s custom AI services, making Michigan the first university in the United States to deploy a suite of generative AI tools broadly to faculty, staff, and students. His leadership has helped position U-M at the forefront of higher education’s thoughtful adoption of artificial intelligence.  ​​​​**Translation available via app